Communication Breakdown – VoIP, it’s a Big turn off (of Analogue) right?

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Why businesses need to get Comms and Telephony sorted out well in advance of 2025…

25 years ago, when Target IT started there was a border between IT and Telephony. As far as Business was concerned, IT and Telephony were separate things. Phone companies take care of the Phones and IT companies take care of the Computers? Even though Fax was still a big factor then, and lots of companies used Fax Modems for sending and receiving Faxes on their Computers.

Since 2010 that started to change, and telephony and IT are now completely intertwined; to the extent that the UK has taken the chance to do what the Television companies managed to do over a decade ago, and turn off older (and costly) services that relied on older, analogue technologies. Remember the old coaxial TV aerial connection in the back of your TV?

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The upshot is there are 2 things all businesses need to plan for now

I’m sure you all get multiple calls and emails every day about Voice-over-IT (VoIP) and how you need to migrate to this before 2025 when the ‘Big Switch off’ happens. This is certainly true, not only of the Phone Systems but also the Broadband that it runs on. As Business owners or IT Managers we all know what happens. “2025, that’s a long way off” is the response. As of September 2023 that has changed because of what is called “Stop Sell” on new Analogue lines and being unable upgrade Broadband speeds on existing Analogue services.

Say Goodbye to Traditional Phone Lines

Migrate any older Broadband Services that use a traditional phone line to either a new copper data-only line (called a SoGEA line) and move their Broadband onto that (Fibre-to- the-Cabinet, FTTC for short), or if the newer and faster Fibre-to-the-Premises (FTTP) if that is available in their area.

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Unlock the Benefits of VoIP

Once the underlying comms infrastructure has been upgraded, then a move from older phone systems to VoIP can be undertaken. Making sure to bring across existing numbers and gain benefits from newer VoIP PBX systems.

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Embrace the Future: Flexible VoIP Solutions

Target IT have been helping customers with this since 2010, and with the upcoming ‘Big turn off’ this is now more important than ever. IT companies are actually in a better position to help, because VoIP contracts with us are not as draconian as with traditional telephone companies. We’ve seen customers tied in for 3, 5 or even 10 year contracts with no way to get out apart from paying large sums of money, or being ‘bought out’ by another telecoms provider, but having to pay back the ‘buy out’ over many years.

Flexible VoIP: No Long-Term Lock-In

Think about it, if your IT supplier wanted to support you for 3 or 5 years on a contract you’d laugh at them. Why does this have to be the case for telephony? Rolling 12 month contacts both on the SIP Trunks, systems and the support should be the normal. VoIP by its nature is flexible and customers can move between different systems as they need. The phone numbers remain the same, even if you move somewhere else in the UK; and additional numbers added.

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We wil be able to improve on these without giving you headaches on being tied into lengthy contracts. IT is now more able to deal with telephony and integrate with those Services.

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